
UI/UX
Mobile KYC
Intelligent OCR
Field agents verify merchant KYC in person, on paper. During short, rushed visits a mistyped ID or a blurry scan slips through unnoticed, only surfacing days later at the back office — where the case is rejected and bounced back, forcing a second visit and delaying onboarding.
The app moves verification to the moment of capture. Agents scan on-site, on-device OCR extracts the key fields, and an automated quality check flags blurry pages and mismatches instantly. The agent fixes any flagged field before leaving and submits a clean, pre-validated case — so errors are caught in seconds, not days.
Role
Product Designer
Timeline
4 Months
Year
2025
92%
Case Turnaround
85%
Fewer Back-office Rejections
95%
Fewer Repeat Visits

The field agent's day at a glance: caseload, appointments, and capturing a document on-site.

On-device OCR reads the scanned document, extracts each field with a confidence check, and flags what doesn't reconcile.

A flagged mismatch, fixed on the spot, then approved. The human-in-the-loop in three taps.

