UX
Mobile App
UN's Mind Companion
UN's Mind Companion
Designed a mental health app for United Nations uniformed personnel, enabling self-evaluations, sleep tracking, and access to personalized resources.
Integrated NFC-based security to protect sensitive user data and ensure confidentiality.
Prioritized accessibility and engagement through inclusive UX flows, while maintaining public usability.
Designed a mental health app for United Nations uniformed personnel, enabling self-evaluations, sleep tracking, and access to personalized resources.
Integrated NFC-based security to protect sensitive user data and ensure confidentiality.
Prioritized accessibility and engagement through inclusive UX flows, while maintaining public usability.
Role
Role
Product Designer
Product Designer
Timeline
Timeline
5 Months
5 Months
Year
Year
2024
2024
85%
Self Assessment
Completion Rate
2-3
User Engagement
with Resources per session
95%
Perceived Trust
& Safety
85%
Self Assessment
Completion Rate
2-3
User Engagement
with Resources per session
95%
Perceived Trust
& Safety
Problem
Supporting mental well-being in high-pressure environments is difficult.
Supporting mental well-being in high-pressure environments is difficult.
Uniformed personnel serving under the United Nations are often exposed to prolonged stress and trauma. Accessing support is not always straightforward. There are concerns around privacy, stigma, and limited availability of trusted resources make it difficult to seek help openly. Over time, this can lead to reduced well-being, fatigue, and a sense of isolation.
Uniformed personnel serving under the United Nations are often exposed to prolonged stress and trauma. Accessing support is not always straightforward. There are concerns around privacy, stigma, and limited availability of trusted resources make it difficult to seek help openly. Over time, this can lead to reduced well-being, fatigue, and a sense of isolation.
Solution
A private and accessible way to manage mental well-being.
A private and accessible way to manage mental well-being.
I designed a mobile app that enables personnel to reflect on their mental state through guided evaluations, track key indicators such as sleep, and access resources tailored to their needs. The evaluations were developed in collaboration with psychologists from the UN team to ensure they are clinically relevant yet easy to engage with. Security was a key consideration. Hence, NFC-based authentication was integrated to protect sensitive data.
The experience focuses on clarity and ease of use, encouraging regular engagement while balancing confidentiality, accessibility, and usability.
I designed a mobile app that enables personnel to reflect on their mental state through guided evaluations, track key indicators such as sleep, and access resources tailored to their needs. The evaluations were developed in collaboration with psychologists from the UN team to ensure they are clinically relevant yet easy to engage with. Security was a key consideration. Hence, NFC-based authentication was integrated to protect sensitive data.
The experience focuses on clarity and ease of use, encouraging regular engagement while balancing confidentiality, accessibility, and usability.
My Role
01
Led discovery workshops with tyre engineers, suppliers, wheel coordinators, and sales teams
02
Mapped the existing manual request and approval workflow end-to-end
03
Designed role-based dashboards and flows for five personas across the tyre lifecycle
04
Designed within low-code platform constraints while maintaining usability across all roles
Guided
Contextual Evaluations
Contextual Evaluations
Choose assessments based on how you’re feeling, designed with UN psychologists for clarity and relevance.
Choose assessments based on how you’re feeling, designed with UN psychologists for clarity and relevance.
Personalised
Curated Resources
Curated Resources
Access videos, audio, and reading material tailored to your needs and evaluation results.
Access videos, audio, and reading material tailored to your needs and evaluation results.
Insightful
Sleep Diary
Sleep Diary
Track sleep patterns over time to better understand their impact on your well-being.
Track sleep patterns over time to better understand their impact on your well-being.
UX Research & Analysis
UX Research & Analysis
Persona Study
Empathy Mapping
Info
Key Insights
01
Privacy and Security
02
Stress Management Tools
03
Integration with Daily Life
04
Education and Awareness
Objectives
01
Support Mental Health
Provide UN Uniformed personnel with accessible tools to manage and improve their mental well-being.
02
Ensure Privacy and Security
Implement robust privacy measures to protect user data and ensure confidentiality.
03
Resource Personalization
Offer tailored resources based on individual evaluations to provide targeted support.
04
Implement Self-Evaluation Tools
Include self-evaluation tools to help users assess their mental health status and receive personalized recommendations.
Proposed User Flow
Design System
Low Fidelity Designs
Design Explorations
High Fidelity Designs
Outcome
Every stakeholder went from working off last week's Excel to seeing today's data.
Every stakeholder went from working off last week's Excel to seeing today's data.
Suppliers submit with structure. The tyre engineer approves with full context and releases changes in one click. Sales, procurement, and wheel coordinators always have the correct tyre list, and phase-outs never catch anyone off guard again.
Suppliers submit with structure. The tyre engineer approves with full context and releases changes in one click. Sales, procurement, and wheel coordinators always have the correct tyre list, and phase-outs never catch anyone off guard again.
